Policies & Information
Everything you need to know about ordering, shipping, returns, privacy, and shopping with Isla Green.
Explore our policies
Clear policies.
Better plant shopping.
We want every Isla Green order to feel simple and transparent. Browse the information below to learn how we handle your plants, packages, personal information, and more.
Return & Refund Policy
Learn about return eligibility, damaged items, refunds, live plants, and how to contact us if something goes wrong.
Shipping Policy
Processing times, plant shipping days, weather holds, shipping rates, and delivery expectations.
Privacy Policy
See how personal information is collected, used, protected, and handled while using our store.
Terms of Service
The terms and conditions that apply when browsing, purchasing, and interacting with Isla Green.
Contact Information
Find the business information and contact details associated with Isla Green.
Legal Notice
Business ownership, intellectual property, website use, and other legal information.
Questions about an order?
If something isn't clear or you need help with a specific purchase, our team is happy to assist.
Contact Isla Green →